01
Problem
The front-desk team needed information spread across multiple platforms brought into one simple view.
WORK / PRACTICE DESK

WORK / PRACTICE DESK
A focused workflow tool designed and implemented in days for Neff & Karem.
Client: Neff & Karem
01
The front-desk team needed information spread across multiple platforms brought into one simple view.
02
Christopher listened to the team’s workflow pain points, mapped a clearer experience, and designed and implemented a focused tool in days.
03
Practice Desk brings account status, outreach, and follow-up into one view. From there, the team can open the appropriate application for the next step. Christopher reports that the tool is live and in use.
CAPABILITIES DEMONSTRATED
WORK / PRACTICE DESK
A focused workflow tool designed and implemented for Neff & Karem, bringing scattered membership information into one clear view.
CLIENT · NEFF & KAREM
Important account and follow-up details lived across multiple systems.
One practical desk for status, outreach, and next actions.
Workflow mapping, experience design, prototyping, and implementation.